Child welfare computer system taken down after "suspicious traffic"

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TOPEKA, Kan. (WIBW) — The company that runs the state's child welfare services took its entire computer network offline Monday after finding suspicious traffic on it.

In a blog post Wednesday, KVC Health Systems explained its IT team took the network down "within minutes" of spotting the problem. The outage knocked offline employees' email, applications, as well as the shared files. It even affected some phone lines.

"At this time, there is no indication that client information was taken or otherwise compromised," they added.

The company says they are still having problems sending or receiving emails. They are telling customers the best way to reach the agency is by calling 913-322-4900 or by visiting one of its locations (full list).

KVC says they've already reached out to a cybersecurity and forensics expert to help with their investigation into the incident.