K-State assures students -- services will be up soon

Published: May. 25, 2018 at 6:15 PM CDT
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Fall Registration is around the corner for new K-State students and with online services down it has some concerned.

Key websites and online services went down after – a 3-alarm fire at Hale Library left severe water and smoke damage and took down most IT services.

Investigators say the fire was accidental and started in the roof of the building.

As of today, most online services on campus have been restored with the exception of Holton Hall.

K-State’s Vice President of Communication and Marketing Jeff Morris, wants to assure students registration will go as planned.

“Well we’ve been working around the clock to restore services. Our website was published back up today so the web pages are functional,” explained Morris.

Morris said the University will waive deadlines for students who weren’t able to drop classes in time.

“The biggest questions we are getting right now are from students, as you can imagine, we are getting ready to have orientation and enrollment which is going to go as planned, said Morris.

"With international students enrolling or students who are saying they need to add or drop in preparation for next semester. So we have done is set up a one stop shop for students we’ve published a phone number on our website.”

The University hired disaster recovery experts to aide in assessment and cleanup.

Hale Library materials can be returned to Weigel Library or the Math/Physics Library, they can also be returned to any book drop box. For University updates visit: