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Horton Hospital patients can retrieve medical records, get questions answered

(WIBW)
Published: Mar. 25, 2019 at 6:11 PM CDT
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Officials hope the ball is rolling to reopen Horton Community Hospital.

On Monday, the hospital doors are still closed. The clinic next door isn't open to the public either, but a skeleton crew is inside answering phones and retrieving medical records.

"When it comes to taking care of patients, you know how important medical records are. During this interval time where they can't see providers, they still need to be seen,” Dr. Richard Brown, chief of staff for the hospital, said. “So they're in there faxing records, they're following up on lab work, any refill requests, a lot of behind-the-scenes administrative things, even though the clinic's not actually open."

The skeleton crew is part of the first phase in getting the hospital up and running again.

Dr. Brown says the next step is to reopen the clinic, and after that, the hospital.

"It's not going to be a very fast process,” Dr. Brown said. “In fact, when I talked to the trustee, I said, 'Are we just a few weeks from getting things up and running?' and he said, 'Probably longer.' So I anticipate weeks, if not a few months, at least."

In the meantime, Dr. Brown encourages patients to seek out other providers.

"I think that's very important to go ahead, at least establish and get that first visit in,” Dr. Brown said. “I've talked to other providers in the region and they're ready to help, some are at least, ready to help knowing full-well that this may be a temporary situation."

The Attorney General’s Office is looking into a hospital. In a statement, the office said said:

“The attorney general’s office has an ongoing investigation into Horton Community Hospital. We have no further comment at this time.”

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