State Sending Money To Local DMVs, Continuing Work On Computer Issues

TOPEKA, Kan. (WIBW) - Some Kansas counties will get money from the state to help offset overtime costs associated with delays at motor vehicle offices.

Kansas Revenue Secretary Nick Jordan told the legislature's interim joint budget committee Thursday that $561,000 is being distributed to the counties. It's a one-time cost sharing for additional expenses in the weeks following the state's conversion to a new computer system for motor vehicle records in May.

Jordan told the committee that most technical glitches are resolved and wait times are shorter. However, the state is still withholding $2 million from the system's provider, 3M, while the company works to resolve sporadic performance issues.

The state's conversion to the new computer system in May led to long delays at county motor vehicle offices across the state, with workers reporting the system not allowing them to complete transactions or shutting down entirely. Jordan acknowledged those issues were common in May and June, but have since leveled off. He says problems now are cropping up sporadically on a county-by-county basis.


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