Scam Alert: Topeka Not Doing Door-To-Door Water Collections

By: Nick Viviani
By: Nick Viviani

TOPEKA, Kan. (WIBW) -- The City of Topeka wants to warn its water customers about a possible door-to-door scam making its way through the Capital City.

On Friday, they began getting reports of two men going door to door in southwest Topeka telling people their water would be shut off if they didn't call someone to make a payment or paid them in person.

The City emphasized they won't have their workers collect money while in the field and they'll only accept payments on one of four ways:

  • In person at the City’s Holliday building, 620 SE Madison
  • By mailing a payment to the City with the customer’s statement
  • Online through
  • By calling only one phone number: (785) 368-3111

Anyone who believes they may have been a victim of one of these scams is asked to contact the Topeka Police Dept.

The City also included these tips for when you're being confronted at your door in these situations:

    When someone does come to the door, for whatever sales pitch, talk through the screen/storm door, to prevent giving the person access to the interior of the house.
  • Check for story consistency. Make sure who they work for matches the uniform they are wearing. Ask for a work picture ID. Tell the person no decision will be made right then and there – and that you’ll call the agency/organization the next business day.
  • When things don’t feel right, call Topeka Police with a description of the people and events.

631 SW Commerce Pl. Topeka, Kansas 66615 phone: 785-272-6397 fax: 785-272-1363 email:
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