Long Lines Continue At Motor Vehicle Offices

By: Posted by Melissa Brunner
By: Posted by Melissa Brunner

TOPEKA, Kan. (WIBW) - Another day of long lines and delays at county treasurers offices.

In Topeka, people were crowded in the hallways outside the Shawnee County Treasurer's Office.

Motor vehicle offices were shut down a week while the state upgraded its computer systems. While most offices reopened Tuesday, Shawnee County took an extra day for workers to familiarize themselves with the new procedures and reopened Wednesday.

Treasurer Larry Wilson says a few glitches were discovered in the system itself. Plus workers are adjusting to the new program, which means each transaction takes extra time. Wilson described it as a "roller coaster" of ups and downs.

Shawnee County's Treasurer's Office typically did 75 transactions an hour. They're averaging just 10 an hour so far this week.

Adding to the lines Thursday was the fact second half property taxes were due.

State Revenue Dept. Spokesperson Jeannine Koranda says the state seems to have worked most glitches out of the system. However, a brief outage late Thursday afternoon impacted about a dozen counties, including Riley. Koranda said it was an isolated problem and fixed within minutes.

Koranda encouraged people to use online and mail options if they had simple tag renewals in order to avoid the lines.


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