TOPEKA, Kan. (WIBW) -- Good news for people needing to beat the end-of-the-month deadline for tag renewals. Topeka Police say they will not issue citations for expired tags until they are more than one month expired.
The first person in line at the Shawnee County Motor Vehicles Annex lined up at 3:30 Wednesday morning (6/27). Workers cut off the line at about 8:40 Wednesday morning at the Annex, and 9:45 a.m. at the Courthouse.
Workers at the Shawnee County Annex at 17th & Wanamaker had to turn customers away early, getting through about 15 customers an hour, and blaming the new registration system that workers in both offices call slow and error-prone.
"I need to hire people and I need the funding to do that. If we're eating up the budget with overtime, then it's a catch 22. So unfortunately, we're going to have to pull the numbers earlier to be able to get everyone completed," Treasurer's Office Manager Marsha Ralston said.
The state's contract with system consultant 3M is almost up, so the Revenue Department is negotiating a contract extension, hoping 3M will fix system glitches.
Customers are seeing an average wait of 6 to 8 hours. The State of kansas will issue no more official grace periods, but law enforcers in and around Shawnee County say they'll be lenient toward expired tags.
Workers say they made a lot of progress on mailed-in renewals when the offices were closed on Tuesday (6/26).
The Director of the State's Motor Vehicle Division will answer questions from Shawnee County Commissioners Thursday morning (6/28).
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