TOPEKA, Kan. (WIBW) - Problems that shut down the state's driver's license stations Tuesday will stretch into Wednesday.
The system for issuing driver's licenses and Kansas ID cards went down Tuesday morning because of a problem with a vendor's server. It affects driver's license exam stations, but not the titles and registration system.
Revenue Department spokesperson Jeannine Koranda says the vendor continues working on the problem, but there is no timetable for when the system will be back up. Stations still will not be able to issue new driver's licenses or ID cards Wednesday.
Those who have a license expiring Tuesday or Wednesday must go to an exam station to get a paper stating they've received a 15-day extension. Koranda says there is no penalty when you renew an expired license, however it becomes an issue in situations where you must have a valid license or ID, for example, if you're pulled over for a traffic violation.
An average 3,000 people use the driver's license stations a day.
News Release Posted 9:45 a.m. Tuesday
TOPEKA – The system for issuing driver’s licenses and Kansas identification cards is currently down across the state because of a problem with a vendor’s server.
“We recognize this is a great inconvenience for Kansans trying to get a new driver’s license or renew an old one,” said Division of Vehicles Director Donna Shelite on Tuesday morning. “Our people are working closely with the vendor to ensure the system is up and running as soon as possible statewide.”
The outage affects driver’s license exam stations run by the state and those in various county treasurers’ offices. The titles and registration system is unaffected.
A replacement part for the problem server has been ordered and the Kansas Department of Revenue hopes to have the system back online this afternoon.