KCC's Cold Weather Rule Kicks In

By: AP
By: AP

TOPEKA, Kan. (AP) _ With temperatures in the 70s Monday, cold, wintry weather is not in the forefront of the minds of Kansans.

But the Kansas Corporation Commission's Cold Weather Rule took effect Saturday and continues through March 31, 2009. The rule sets
conditions for consumers who are having trouble paying utility
bills to avoid loss of services or re-establish service during the
winter months.

Disconnection of residential service is generally prohibited during extremely cold periods. Utilities are required to offer a 12-month payment plan for past due and current bills.

The Cold Weather Rule applies to all residential customers of electric and natural gas utility companies under the KCC's jurisdiction.

Kansas consumers can get more information by contacting their local utility company or the Kansas Corporation Commission 1-800-662-0027.

631 SW Commerce Pl. Topeka, Kansas 66615 phone: 785-272-6397 fax: 785-272-1363 email: feedback@wibw.com
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