In their very first media interview the family of the woman who stayed in a bathroom for two years spoke to 13 News. There are certainly a lot of questions surrounding this bizarre story that has gained world-wide attention, some of those are now answered.

"How in the world could someone let her stay there for 2 years and not get help of some kind from somewhere?" That question shared by many asked by Pamela’s first cousin Carmern McNamara who wants Pamela Babcock's boyfriend of 15 years Kory McFarren to answer.

"I feel there is a lot to the story from Mr. McFarren that were not finding out. We don't know what's happening and were not getting the entire story.”

McNamera says Pamela was close to her family until 15 years ago when she went to live with McFarren, but McFarren says it was Pamela's decision not to talk to her family.

"I don't know how long she was in the bathroom she has a fear of coming out, most of that fear of coming out is her relatives she don't want to see them, she's afraid if she comes out she will see them," McFarren said.

But McNamera fears McFarren manipulated Pamela and perhaps hid her.

"His neighbors don't even know she exists how sickening is that, they didn't even know he had a girlfriend what does that say?"

Neighbors agree they didn't know she was there.

"I’ve never even seen a female there, it's disturbing something like this could happen," neighbors said after finding out what happened there.

McNamera says Pamela, now in the hospital, is fighting for her life.

"We love you so much and we will do everything in our power to help you through this."

McNamera says Pamela had no history of mental illness and as far as she knows, there was no family abuse.

The county attorney says he will press charges against Kory McFarren possibly for neglect of an adult dependent.