DTV Part Two: What Do We Do??

When I wrote my first DTV blog two days ago, I was looking forward to reading your descriptions of your new signal or your problems.  We've got more than 70 comments at last check!  While WIBW was hoping our station would magically appear on your TV, it hasn't happened that way.  Many of us are joining together calling some of you.  I wish I could respond to each of your blog comments to me, but instead decided on this "blanket blog" which I hope will help you, too.

My apologies for not being able to reply to each one of you.  Basically, your responses are the same.. no signal.. not happy, etc.  I have compiled some new information on fixing any of the many ways your digital signal would not be coming into your home.  I hope some of these suggestions will help.   See below!   Ralph

This suggestion is from Wichita Public Television:
 
 
Based on calls from viewers, traditional “rabbit ears” usually will not provide adequate reception.
 
Viewers who use “rabbit ears” to receive their television signal probably need to upgrade to a rooftop or attic antenna.  The antenna should be capable of receiving both UHF and VHF signals so viewers can see all the available stations in the Wichita and Topeka markets.
 
“The larger rooftop antennas receive a stronger signal because of their size and the fact they are on the rooftop or in the attic,” said Dave McClintock, KPTS Director of Technology.
 
If you currently have difficulty receiving your local television stations and you use an antenna to get your TV signal, here are a few suggestions which may improve your reception:
-          Unplug your digital converter box or your digital TV for two minutes before re-scanning for channels
-          Re-scan for channels on your digital converter or your digital TV (consult your owners manual for instructions)
-          Replace your “rabbit ears” with a VHF/UHF antenna mounted on the roof or in the attic
-          Add a signal amplifier to boost your reception
 
For answers to more specific questions you’re encouraged to call KPTS or the FCC DTV Help Line at 1-888-225-5322. 
 
Additional information and answers to frequently asked questions is available at www.wibw.com.
 
And an engineer wrote us today:
 
Just a couple more notes about some of the indoor antennas.  After a visit or two to people’s houses some themes have appeared:
 
1)       If the portable antenna has a built in amplifier, turn it off, or at least to the lowest gain position.  These amplifiers appear to scatter a lot of crud around with harmonics and what not. 
2)       Shorten the rabbit ears to less than half fully extended length.
3)       Tell the people to move the antenna and do a scan, then repeat.
 
Read More Blogs
Comments are posted from viewers like you and do not always reflect the views of this station.
powered by Disqus
631 SW Commerce Pl. Topeka, Kansas 66615 phone: 785-272-6397 fax: 785-272-1363 email: feedback@wibw.com
Copyright © 2002-2014 - Designed by Gray Digital Media - Powered by Clickability
Gray Television, Inc.