Thanks, Hospitality Workers!
Think about the last time you traveled and stayed in a hotel. Wasn't that part of what could make or break the experience for you?
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That's the idea behind the Topeka Lodging Association's Annual Awards. The TLA is in its fourth year and this week marked the second year for their awards. The TLA recognizes that the people on the front lines in our hotels and motels play a vital role in whether vacations, convention organizers and event planners want to come to Topeka. If attendees and tourists have a bad experience at the hotels, why would they want to return? The awards honor those workers who go above and beyond to make hotel and motel stays positive for their guests.
Ralph and I had the honor of emceeing the awards luncheon again this year. It's a nice way for the local hotel and motel managers to honor their staffs. Let's face it - the average housekeeper or front desk clerk doesn't exactly get invited to a lot of the luncheons the bosses might attend! It's a nice reward in itself to see the workers get an hour to have fun, socialize and enjoy a nice meal with someone else serving them. They truly deserve it for the hard work they do. As Olivia Simmons, the new president of Visit Topeka, Inc. said, they're the ones who put a pleasant smile on their face to deal with people who are tired, grouchy and dealt with road construction or flight delays on their way to the hotel!
Your winners this year:
Room attendant of the year: Maria Franco, Ramada Hotel
Night auditor of the year: Richard Harris, Capitol Plaza Hotel
Executive housekeeper of the year: Roberta Segelquist
Maintenance engineer of the year: Jansen Tomes, Holiday Inn Holidome
Guest services supervisor of the year: Sara Fields, Senate Suites Hotel
Guest services representative of the year: Lacy Knoll, Fairfield Inn