Dealing with DTV

WIBW-TV did its third digital television readiness test Friday. Once again, our phone bank was flooded with calls from people. Some people with cable saw the fullscreen saying they weren't ready. There are some cable systems in the area that aren't yet sending out the digital signal. Our engineers are in contact with them and are assured they will be ready by the Feb. 17th deadline.

 

Some people have a digital TV, but can't get the over-the-air signal. I just went through this at my house. We tried using our old rabbit ears with our new TV and couldn't get anything. So we picked up a $12 antenna at WalMart, hooked it up, rescanned the channels and we're in business! The other bit of advice I've heard our engineer, Cary, give is that our tower is located Southwest of Topeka. If your antenna isn't picking us up, you might try pointing your antenna more to the southwest of Topeka, rescan your channels and see if that helps.

 

Your users guides for your converter boxes and televisions are a good resource as well - one I have even encourages calling the manufacturer's customer service number for troubleshooting assistance.

 

We'll have more tests before the digital conversion deadline and our staff is always willing to help, too. Chances are, people around here are having some of the same issues you are!

 

    Kudos to Mike, Roger, Jon and Cary for their efforts!

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