TOPEKA, Kan. (WIBW)--The Kansas Cold Weather Rule will end on the last day of March.
People who are delinquent on electric and natural gas utility bills will be subject to disconnection.
The KCC says there is still time to contact your utility company to set up a payment plan. They do caution that failure to make arrangements or failure to adhere to an already established payment plan could result in service disconnection. A payment in full may be required for reconnection.
The rule requires utility companies to set up a 12-month payment plan for customers who cannot afford to pay their full bill. Customer's must make an initial payment of 1/12 of the overdue amount, 1/12 of the bill for current service, the full amount of any disconnection or reconnection fees along with any other applicable deposit owed to the utility company as part of the arrangement.
The rule provides protection to Kansas residents who cannot pay their winter utility bills in full from companies under the Kansas Corporation Commission's jurisdiction.
The Cold Weather Rule applies only to residential customers of electric and natural gas utility companies under KCC's jurisdiction.
For more information about the Cold Weather Rule, contact your local utility company or the KCC's Office Of Public Affairs and Consumer Protection at (800)-662-0027. You can also visit kcc.ks.gov/pi/jurisdictional_utilities.htm.